Customer Feedback

This is a space for me to add specific feedback from people who have used my service:

 

iWantGreatCare ID: 6615092

‘David is a caring and understanding psychologist, he listened and didn’t judge me.’

 

CB – 19 September 2023

The most helpful aspect: ‘Not only the diagnosis but also the assessment process itself has helped me to understand myself better and to discover things about myself and better realise my differences and difficulties throughout my life.’

‘I am very satisfied with the service.  David was very supportive and made the process as easy as possible for both me and my Mum.  I was looking for a thorough assessment so I could be confident in whatever the result would be and Clear Sky Therapies provided just that.’

 

SA – 29 August 2023

‘I have finally found out why I have struggled with so much over my whole life and hope that others can understand me more now.’

‘During my assessment I felt really listened to and took seriously for the first time in my life.’

 

GM – 24 August 2023

‘Can’t fault it.’

 

JC – 14 November 2022

The most helpful aspect: ‘Not being judged for how I present as that’s normally a huge insecurity of mine.’

 

TJ – 23 October 2022

‘Felt I was listened to and understood fully, everything was explained thoroughly.’

 

CC – 18 July 2022

‘I felt listened to and taken seriously which allowed me to open up more and the correct outcome to be reached.’

 

SC – 12 July 2022

‘It provided clarity and better understanding of myself.’

 

TD – 23 August 2021

‘I will be able to access support at university.  In addition, a diagnosis explains why I have struggled with many aspects in my life, particularly socially.

Very detailed explanation of the whole process.  I was made to feel very comfortable and felt able to ask any questions where necessary.  Thank you for your support during the assessment process.’

 

MB – 2 August 2021

‘From the very start I felt supported and understood.  Everything was explained in detail and never felt judged or criticised.  It was incredibly easy to chat openly with you and I am very grateful for the initial in person meeting despite covid for building that open relationship.

Even if I had not had a diagnosis of Autism I feel I would have benefitted from the discussions we had.’

 

MB – 28 June 2021

‘I have started to regarding building little rests / breaks into my schedule as looking after myself (instead of a sign of weakness).’

 

JM – 5 June 2021

What was the most helpful aspect?  

‘The final diagnosis.  Various bits of additional information regarding ASD that I was unaware of previously and useful hints disclosed.’

 

LG – 2 October 2019

‘Really helpful and personal throughout.  Took me seriously and made me feel safe throughout the process.  Thank you.’

 

CF – 29 August 2019

‘Great service and felt at ease with David even when inside I was extremely anxious.’

 

KB – 22 August 2019

’Really appreciated this time David took to listen, understand and explain to me.

The thorough explanation and understanding of something has been very meaningful and valuable.

I feel understood for the first time in my life.  A big thank you to David.’

 

HL – 21 August 2019

‘Amazing, helpful, kind and patient to sit and listen for an hour.  I would recommend this service to all who need it.’

 

DE – 8 July 2019

’I enjoyed the [therapeutic] space and its calm atmosphere.  It felt like a safe space to engage in discussion.

  • The quick and clear communication, and quick access to help
  • The feeling of being in control of my own journey
  • The feeling that lines of communication were open and that extra communication was not a burden – very, very important
  • The complete non-judgemental approach that was experienced and the feeling that any information of any nature could be discussed (I have experienced counselling before that has been judgemental)
  • A hard process made much more comfortable by David’s professional manner.

Many thanks

 

AB – 5 February 2019

What did you think of the therapeutic space?

‘Very cosy and welcoming.’

‘David is a very knowledgable person and made me feel at ease and un-judged.’