Customer Feedback

This is a space for me to add specific feedback from people who have used my service:

 

TD – 23 August 2021

‘I will be able to access support at university.  In addition, a diagnosis explains why I have struggled with many aspects in my life, particularly socially.

Very detailed explanation of the whole process.  I was made to feel very comfortable and felt able to ask any questions where necessary.  Thank you for your support during the assessment process.’

 

MB – 2 August 2021

‘From the very start I felt supported and understood.  Everything was explained in detail and never felt judged or criticised.  It was incredibly easy to chat openly with you and I am very grateful for the initial in person meeting despite covid for building that open relationship.

Even if I had not had a diagnosis of Autism I feel I would have benefitted from the discussions we had.’

 

MB – 28 June 2021

‘I have started to regarding building little rests / breaks into my schedule as looking after myself (instead of a sign of weakness).’

 

JM – 5 June 2021

What was the most helpful aspect?  

‘The final diagnosis.  Various bits of additional information regarding ASD that I was unaware of previously and useful hints disclosed.’

 

LG – 2 October 2019

‘Really helpful and personal throughout.  Took me seriously and made me feel safe throughout the process.  Thank you.’

 

CF – 29 August 2019

‘Great service and felt at ease with David even when inside I was extremely anxious.’

 

KB – 22 August 2019

’Really appreciated this time David took to listen, understand and explain to me.

The thorough explanation and understanding of something has been very meaningful and valuable.

I feel understood for the first time in my life.  A big thank you to David.’

 

HL – 21 August 2019

‘Amazing, helpful, kind and patient to sit and listen for an hour.  I would recommend this service to all who need it.’

 

DE – 8 July 2019

’I enjoyed the [therapeutic] space and its calm atmosphere.  It felt like a safe space to engage in discussion.

  • The quick and clear communication, and quick access to help
  • The feeling of being in control of my own journey
  • The feeling that lines of communication were open and that extra communication was not a burden – very, very important
  • The complete non-judgemental approach that was experienced and the feeling that any information of any nature could be discussed (I have experienced counselling before that has been judgemental)
  • A hard process made much more comfortable by David’s professional manner.

Many thanks

 

AB – 5 February 2019

What did you think of the therapeutic space?

‘Very cosy and welcoming.’

‘David is a very knowledgable person and made me feel at ease and un-judged.’